The annual Healthcare Design Conference was held in Orlando Florida this year, and is put on by the Healthcare Design Magazine and The Center for Health Design. As an attendee of the four-day conference I came away with inspiration, information and invigoration. In addition to the exceptional facility tours, educational sessions, roundtable discussions and networking events, the keynote speakers stood out as the highlight of the conference.
Debra Levin (President and CEO of the Center for Health Design) provided inspiration in her opening address and reminded everyone that we are all working toward the common goal to improve healthcare delivery. The conference was full of chatter about the Kid President video she showed during her address.
Thomas Goetz (former Executive Editor, Wired Magazine, and Author of The Decision Tree) talked about new ideas and technologies that can mitigate failure and optimize innovation in hospitals, clinics, and other healthcare infrastructure. He touched on everything from data visualization to workplace workarounds, and emphasized the opportunity everyone in the healthcare profession has to apply design thinking to their day-to-day routine.
Michael Murphy (Executive Director and Co-Founder of MASS Design Group) was the recipient of the Changemaker Award, and shared his experience working with the Butaro Hospital in Rwanda, assisting with architectural solutions to mitigate and reduce the transmission of airborne diseases like tuberculosis.
Jake Poore (President and Chief Experience Officer, Integrated Loyalty Systems and former Disney Executive) closed the conference by sharing practical examples from a 20-year Disney veteran, who is now a “human architect” driven to elevate patient experiences, how patient-driven healthcare design links directly to patient satisfaction and, consequently, the success of the healthcare organization.
Having attended several of these conferences over the years, I find myself using the information and evidence based design resources I learn about in my day to day work on projects and in discussions with clients. TLCD Architecture is a Corporate Affiliate of The Center for Health Design, and I was thrilled to participate in a focus group discussion about next years conference being held in San Diego, CA. The 2014 Healthcare Design Conference will be in an amazing venue and full of relevent evidence-based design information and is well worth attending for professions related and associated with healthcare.